Request Profile Deletion
Last updated: September 26, 2026
Use this page if you want your InOrOut profile deleted but cannot complete deletion directly in the app.
Option 1: Delete from the App (fastest)
- Open InOrOut
- Open Profile and tap the ⋮ menu in the top-right corner
- Choose Delete My Account
- Confirm deletion
Active Subscriptions — Cancel First
Deleting your account does not cancel a subscription bought through the App Store or Google Play. The store keeps charging you until you cancel it there — neither we nor account deletion can do that for you.
Before (or right after) deleting your account, cancel the subscription in your store:
- iPhone/iPad: Settings -> your name -> Subscriptions
- Android: Google Play -> Profile -> Payments and subscriptions -> Subscriptions
The app shows the same reminder during deletion when you have an active subscription, and we send a reminder email after the account is deleted.
Option 2: Email Deletion Request
If you cannot access the app, send an email to support@inorout.no with the subject:
Profile Deletion Request
Include:
- Your account email address
- Your full name
- Optional: why you cannot access the app (for faster support handling)
Identity Verification
For your security, we only process deletion requests sent from the same email address that is registered on your account. If that is not possible, include proof of account ownership in your request and we will guide you through verification.
What Happens Next
- We confirm receipt of your request
- We process account and profile deletion
- We send confirmation when deletion has been completed
Deletion is permanent. What you created for your teams and groups stays with them, without your name; the Privacy Policy lists what is erased and what stays. If you are the sole admin in a group with other members, admin ownership must be transferred before deletion can be finalized.
Response Time
We aim to respond within 48 hours.